Double Dog Ranch Mission Page

Frequently Asked Questions
Question	Answer
Where are you located / why don’t you publish your address?	We are located in the San Bernardino Mountains about 20 minutes west of Lake Arrowhead. These mountains are notorious dumping grounds for unwanted dogs and we choose not to advertise to the world that we are set up to care for dogs. We gladly provide driving instructions to registered customers who wish to drive their dogs up or take a tour.
Where do dogs sleep?	Dogs sleep indoors in the bunkhouse. They can choose to sleep in a crate (nearly every dog does) or on the floor on a soft pad.
Have you ever had any dogs run away?	No. In fact no dog has even tried.
What happens if dogs get into a fight? What if my dog doesn’t get along with the other dogs?	We try our doggone best to screen for well socialized, friendly dogs. Should a dog exhibit improper behavior of any kind, it will be separated from the other dogs and placed in a run for the duration of the stay. This is not negotiable - dog safety is our foremost concern.
Do you charge to give my dog medication?	No.
How close is the nearest veterinarian?	About 5 miles away.
Why must my dog be neutered to visit DDR?	Intact males unfortunately exhibit characteristics such as humping, urinating on everything in sight and they consistently seem to invite aggression from other dogs. An intact male can make a group of docile dogs become a group of problem dogs, and we choose to not accommodate this dynamic. Unneutered dogs under 6 months are welcome at DDR.
How can I pay?	Check, cash or credit card.
Does it snow there? Will my dog freeze in the winter?	All dogs love snow, even though at 4900 feet we don't get that much of it. It is always the dog’s choice to come into a warm room or play out in the snow; while some cruise back and forth between the two, most dogs can’t be coaxed inside on snowy days.
Do you have a separate area for small dogs?	Yes
What are your hours to pick up / drop off my dog?	The window is from 8 AM to dusk. Because any pick up / dropoff is disruptive, please let us know your approximate timing so we can have your dog ready or make the introduction area available.
How are new dogs introduced to the other dogs?	New dogs are never “tossed into the fray.” We keep new dogs in the introduction area where other dogs can sniff them and get to know them (and vice/versa) before they are eased into the yard.
Does my dog have to sleep in a crate?	No
Can I send food that needs refrigeration?	Yes… we have both a refrigerator and freezer available just for dogs.
Do dogs mind riding in the van?	We aren’t sure. They are usually all asleep ten minutes into the trip.
Will you put a picture of my dog on your website?	Yes, providing Mr. Nikon isn’t in a snit.
Can you take dogs that are blind/deaf/old or puppies?	Yes, with the waiver found in the standard agreement.
Can you take unspayed female dogs?	Generally no, unless they are under 6 months.
What is the feeding procedure/ do dogs fight over food?	All dogs eat their own food in their own crates, followed by a 30 minute digestion period
Do you take the dogs for walks?	We sometimes take “trustee” dogs for hikes in the woods.
Do I need to send my dog's bowl/ crate/ leash/ bed/ personal TV?	No - All we need is the dog and the food for him/her to have a wonderful time.
Is your facility fenced?	Sorry, but we really do get asked this… Yes!